Policies

GENERAL

All training materials are the intellectual property of Fundraising Transformed LLC.
Distribution and reproduction of the materials are strictly prohibited.
Audio, video, or screen capture of the training is strictly prohibited.
Instructor-led training will be conducted either onsite in a regional classroom, or remotely using an online delivery tool. No hybrid training or delivery across multiple modalities is allowed.
Contract and registration cancellations, last-minute schedule changes, and no-shows are subject to a fee.

SALES & REFUND TERMS AND CONDITIONS (“TERMS”)

U.S. Sales & Refund Policy

Thank you for shopping at Fundraising Transformed. We appreciate the fact that you like to buy our products and services. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products and services.

We do not provide refunds except for our masterclasses; please refer to Refund Policy section below. If you need to cancel your registration, or subscription, and/or are unable to attend a training that you or an organization has purchased on your behalf, we can provide you with a credit towards the purchase of future eligible offerings.

As with any shopping experience, there are terms and conditions that apply to transactions with Fundraising Transformed. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase from Fundraising Transformed, you agree to the terms set forth below along with Fundraising Transformed’s Privacy Policy and Terms of Use.

Refund Policy

We fundamentally believe you will be thrilled with the products and services you purchase from Fundraising Transformed. That’s because we go out of our way to ensure that they’re designed and created to be just what you need. We understand, however, that sometimes a product or service may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to sales and refunds.

Webinars, digital downloads, and membership subscriptions are not eligible for return or refund.

Fundraising Transformed does offer a money-back guarantee for all masterclasses. We want you to be satisfied with your purchase, but we also want you to give your best effort to apply all of the strategies in the masterclass. Fundraising Transformed provides a money-back guarantee for each masterclass governed by the following terms:

In order to qualify for a refund, you must submit proof that you did the coursework in the masterclass. In the event you decide your purchase was not the right decision, prior to the refund deadline listed on the masterclass sales page on fundraisingtransformed.com, contact our support team at [email protected] and let us know you’d like a refund by the deadline date listed on the masterclass sales page on fundraisingtransformed.com at 5:00 EST. You must include your coursework with your request for a refund. If you request a refund and do not include your coursework by the deadline date listed on the masterclass sales page on fundraisingtransformed.com, you will not be granted a refund.

The coursework that you are required to submit with your request for a refund includes ALL of the following items:

Submission of all completed worksheets, forms, exercises and steps as directed within masterclass modules (format must be PDF, mp3 or mp4)

We will NOT provide refunds after the deadline date listed on the masterclass sales page on fundraisingtransformed.com. After the refund deadline date, all payments are non-refundable and you are responsible for full payment of the fees for the masterclass regardless if you complete the program.

Please note: If you opted for a payment plan and you do not request a refund by the deadline date listed on the masterclass sales page on fundraisingtransformed.com, with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan.

Upon determining that you are entitled to a refund pursuant to this refund policy, Fundraising Transformed will promptly issue an instruction to its payment processor to issue the refund. The Fundraising Transformed does not control its payment processor and will not be able to expedite any refunds.

If you receive a refund of any purchase through this money-back guarantee, that shall immediately terminate any and all licenses granted you to use the material provided to you under this Agreement and Fundraising Transformed’s Terms of Use. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.

All refunds are discretionary as determined by Fundraising Transformed, Inc. To further clarify, we will not provide refunds after the deadline date listed on the masterclass sales page on fundraisingtransformed.com. and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

If you have any questions, please let us at [email protected].

Pricing & Price Corrections

Fundraising Transformed reserves the right to change prices for products and services displayed on TammyZonker.com and/or FundraisingTransformed.com at any time and to correct pricing errors that may inadvertently occur.

Prices shown are in U.S. dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.

Order Acceptance/Confirmation

Fundraising Transformed may, in its sole discretion, refuse or cancel any order and limit order quantity. Fundraising Transformed may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online or phone order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Fundraising Transformed’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. Fundraising Transformed reserves the right at any time after receiving your order to accept or decline your order for any reason. If Fundraising Transformed cancels an order after you have already been billed, Fundraising Transformed will refund the billed amount.

Downloads & Delivery

Since the actual download or delivery of your order can be impacted by many events beyond Fundraising Transformed’s control, Fundraising Transformed cannot be held liable for faulty downloads or late deliveries. We will, however, work with you to ensure a smooth delivery.

If there are any issues with download or delivery, please contact Fundraising Transformed to resolve.

Consumers Only

Fundraising Transformed sells and delivers products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.

TRAINING, WORKSHOP & COURSE SCHEDULES

Course schedules are subject to change without notice based on minimum attendance requirements.
We may cancel scheduled training or Courses up to ten (10) days prior to the scheduled start for instructor-led classroom or workshop events or three (3) days for instructor-led online Courses or events if certain attendance minimums are not met. In most instances, a minimum of five (5) attendees per class are required for a class to be held.
All available seats are distributed on a first-come-first-served basis.

INTERNET ACCESS

If we are performing some or all of the Services online or using any other telecommunications service, we are not responsible for technical maintenance, outages, or other issues beyond our reasonable control that prevents satisfactory delivery of the Services.

CUSTOMER TRAVEL COSTS